Brian Nadel of Tom's Guide criticized PureVPN for requiring real names for user signups, even when users employ Bitcoin or gift cards for payment. It does not store what websites a customer is accessing. PureVPN also stores HTTP cookies for online advertising purposes as well as user account information like email address and credit card data. To prevent misuse and monitor quality, it records how much bandwidth customers are using. PureVPN does not store the exact time a customer accessed VPN. PureVPN stores logs containing information about what Internet service provider a customer used to access it service and which day the service was used. In July 2022, PureVPN expanded its multi-platform app suite to the Chromebook and Huawai platforms. In August 2021, PureVPN launched its WireGuard protocol, allowing developers to detect bugs and security vulnerabilities. PureVPN has over 6,500 high-speed servers across 78 countries. It allocated 200 servers for peer-to-peer file sharing and BitTorrent usage but does not provide any servers for accessing the Tor network.
PureVPN can be run at the same time on five sessions.
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PureVPN provides desktop clients for Linux, macOS, and Microsoft Windows and mobile clients for Android and iOS. PureVPN offers users the option to turn on the "VPN Hotspot", allowing other devices to use the PureVPN hotspot connection. Other configuration options include the transport protocol and split tunneling. PureVPN's homepage allows users to select from four categories: Stream, Internet Freedom, Security/Privacy, and File Sharing. Founded in 2007, it employs contractors in the United States, United Kingdom, Ukraine, Pakistan, the British Virgin Islands, and formerly Hong Kong. PureVPN was co-founded by Uzair Gadit who is based in Pakistan. Its mailing address is in Tortola, the British Virgin Islands.
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PureVPN is owned by GZ Systems Limited, a software company that creates cybersecurity apps.